Sortis Global (“Sortis,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit sortisglobal.com (the “Site”), subscribe to our communications, or otherwise interact with us. It also describes your rights and choices concerning your personal information. We provide this Policy in accordance with global data‑protection laws, including the California Consumer Privacy Act (CCPA), California Online Privacy Protection Act (CalOPPA), General Data Protection Regulation (GDPR), other U.S. state privacy laws, and other regulations that require businesses to post a clear, accessible privacy statement.
1 Information We Collect and How We Collect It
We collect information from you in two primary ways:
Information you provide directly: When you fill out a contact form, subscribe to a newsletter, request information, or correspond with us, you may give us your name, email address, telephone number, company name, message content, and any other information you choose to include.
Information collected automatically: Like most websites, we automatically collect certain data about your device and browsing activity through cookies and similar technologies. This data may include:
Device and usage information: IP address, browser type, device identifiers, referring pages, pages visited, time spent on pages, and the date/time of each visit.
General location information: Country and, for U.S. visitors, state inferred from your IP address. We do not collect precise geolocation.
Cookie identifiers and analytics information: As explained in Section 3 below.
Company domain information: For visitors from jurisdictions where it is permitted, we use a B2B enrichment service to associate your IP address with the domain of the company that owns your network. This helps us understand which organisations are visiting our Site. We do not collect personal names or personal email addresses and we filter out consumer email domains (e.g., @gmail.com, @yahoo.com, @outlook.com).
We collect this information to operate the Site, analyze traffic, understand visitor interests, improve our services and marketing, and comply with our legal obligations.
We do not knowingly collect information from children under 13. If you are a parent or guardian and believe we collected information from your child, please contact us so we can delete it.
2 Why We Collect Personal Information
We collect and use personal information for the following purposes:
To provide and improve our services. We use data to respond to inquiries, provide requested information, manage our business relationships, operate the Site, and analyze performance.
To personalize and understand engagement. Cookies help us remember your preferences and recognize repeat visits, and analytics tools allow us to understand how visitors interact with our Site.
To communicate with you. We use contact details to send administrative or promotional communications, respond to your requests, and notify you of changes to our policies.
To identify business visitors. We use IP addresses and company‑domain enrichment solely to understand which organisations are visiting our Site and to match those domains to existing or prospective business clients. This information may be used for marketing to those organisations but not for targeting individual employees.
To comply with legal requirements and enforce our rights. We may use information to comply with applicable laws, respond to lawful requests, protect the security of our Site, or assert legal claims.
Where required by law, we rely on consent to process your personal data (e.g., for non‑essential cookies and marketing communications). In other cases, we rely on our legitimate interests (e.g., to maintain and improve the Site or to perform B2B marketing) or a legal obligation.
3 Cookies and Similar Technologies
Cookies are small text files placed on your device when you visit a website. They may store login information, preferences and browsing history. We use cookies and other tracking technologies (such as pixels and web beacons) to provide core functionality, personalize your experience, analyze traffic and support marketing. We may also use third‑party cookies from service providers such as Google Analytics and B2B enrichment providers. These providers may process data about how you interact with the Site and help us resolve your network domain for B2B marketing.
3.1 Types of Cookies We Use
We group cookies into categories, following industry guidance:
| Cookie Type | Purpose |
|---|---|
| Strictly necessary cookies | Required for basic operation of the Site (e.g., security, network management, accessibility). These cannot be disabled via our preference center. Blocking them may impair site functionality. |
| Performance cookies | Collect aggregated information about how visitors use the Site (e.g., which pages are visited most often) to help us improve performance. |
| Functional cookies | Remember choices you make (e.g., preferred language) to provide a more personalized experience. |
| Targeting/advertising cookies | Used by us or third parties to build a profile of your interests, deliver relevant ads and measure campaign effectiveness. These often involve third‑party analytics or advertising providers. |
| B2B enrichment cookies | Used by us and our enrichment provider to associate your IP address with your company’s domain for B2B marketing purposes. These cookies are not used to identify or target individuals and are disabled for visitors from jurisdictions where such processing is not permitted. |
3.2 Cookie Consent and Control
Consent banner and preference center: When you first visit our Site, a cookie banner will ask you to accept or customize non‑essential cookies. Under GDPR, consent is required for performance, functional, targeting and B2B enrichment cookies. You may change your cookie preferences or withdraw your consent at any time via the preference center link in the banner or in our Site footer.
Browser settings: You can manage cookies through your browser settings; instructions for most browsers are available online. Deleting or blocking cookies may reduce the functionality of our Site.
Global privacy control signals: We honor opt‑out preference signals such as Global Privacy Control or “Do Not Track” where required by U.S. state laws. This means we will not use non‑essential cookies, including B2B enrichment, when such signals are detected.
4 How We Share Personal Information
We do not sell personal information. We may disclose your information only:
To service providers and contractors who perform services for us (e.g., cloud hosting, analytics, marketing, communication tools, and B2B domain‑resolution services). These parties may have access to personal information only for the purpose of performing services on our behalf and are contractually obligated to protect it.
To comply with legal obligations or respond to lawful requests from authorities.
In connection with business transfers if we are involved in a merger, acquisition or sale of assets.
With your consent or as otherwise permitted or required by law.
5 Data Retention
We store personal information only for as long as necessary to fulfil the purposes outlined in this Policy, unless longer retention is required by law. After the retention period expires, we will delete or anonymize your data.
6 Data Security
We use administrative, technical and physical safeguards to protect personal information from unauthorized access, disclosure, alteration and destruction. However, no method of transmission over the internet or storage system is 100 % secure.
7 International Data Transfers
If we transfer personal information outside your country of residence (for example, to servers in the United States), we will take appropriate safeguards to protect your data, such as standard contractual clauses or equivalent measures.
8 Your Rights and Choices
Depending on your residence, you may have the following rights:
Right to withdraw consent: Under the GDPR, you may withdraw consent to data processing at any time; the process must be as easy as giving consent.
Right to object or opt‑out: You may object to our processing of your data for direct marketing or other legitimate interests, and you may opt out of cookies and marketing communications.
Rights to access, correct or delete personal information: You may request to see what personal data we hold, correct inaccurate data or request deletion. Under the CCPA and similar U.S. state laws, you have the right to know what categories of personal information we collect and the right to request deletion.
Right to data portability: Under certain laws, you may request a copy of your personal data in a structured, commonly used format.
Right to non‑discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise any of these rights, please contact us using the details in Section 11. We may verify your identity before processing your request and will respond within the time period required by applicable law.
9 Third‑Party Websites
Our Site may contain links to third‑party websites. We do not control those sites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third‑party sites you visit.
10 Changes to This Privacy Policy
We may update this Policy from time to time to reflect changes in our practices or legal obligations. When we do, we will post the updated version with a new “Effective date” at the top and, where required by law, seek your consent. The CCPA requires that businesses update their privacy policies at least annually, so we review this Policy every 12 months.
11 Contact Us
If you have any questions about this Privacy Policy, want to exercise your rights, or believe we have not adhered to this Policy, please contact us at: